Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! NHS discount

Hi how do I apply NHS discount to my account when upgrading?

Resolved! Hi. I think I’ve been overcharged on my bill and can’t find anywhere to contact O2 directly. Can any

Hi. My latest bill has just come through and all of a sudden I have a number of charges that I do not understand snd I can’t get through to anyone at O2. Can anyone help me contact them directly please!….. thank you un advance

Resolved! Disney bolt on

I recently upgraded my service and was offered 3 months Disney plus as part of the offer. However, j currently already had a free offer on until 24 December 2021. I activated the free offer bolt on thinking it would extend my current service by anoth...

Resolved! Cancel order

How do I cancel an order before it’s been shipped?

Resolved! Arrange a return

I bought a phone case online and unfortunately I ordered the wrong one so I need to return it I can’t seem to work out how to arrange that thanks kirstee

Resolved! how to post a review about recent customer service

how can i post a review about the customer service and the mobile i bought recently?

Resolved! 6 month free Disney+

Hi, I got a new pay monthly contract plan and chose to get free Disney+ subscription for 6months. But I am not able to see the offer in my priority rather seeing save £2/ month. Can you please help

Resolved! swtiching from Galaxy J3 to Iphone SE

I have purchased an Iphone SE and want to transfer all my data and business contacts etc safely across to the Iphone. The SIM in the Galaxy J3 is not a nano SIM so I welcome some help on how to go about this or whether I should just go into a local O...

Resolved! Retrieve old messages on my account

Hi thereanybody know how to retrieve old messages on your account? I have lost an important password and need to find this message urgently thanks in advance

Resolved! Add on insurance

I want to add insurance on my contract

O2

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