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Missed Delivery and chat not working

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Frustrated34
Level 1: Joiner
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on ‎06-12-2021 07:41

on ‎06-12-2021 07:41

Hi, I missed my delivery because I was on holiday (ordered weeks before going away) and the courier has now stated that its on its way back to O2. How can I rearrange my delivery when its almost impossible to get hold of O2?! The chat function isn't working and I cant find a phone no. anywhere!!

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MI5
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on ‎06-12-2021 07:51

on ‎06-12-2021 07:51

@Frustrated34 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152573 Posts
  • 651 Topics
  • 29121 Solutions
Registered:

on ‎06-12-2021 07:51

on ‎06-12-2021 07:51

@Frustrated34 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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