Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Not received my order

I ordered a HAN Samsung Galaxy A32 5G Black 64GB 1SAGA32BKN, last week its saying been delivered but I not received it and my next-door had nothing don't know what to do

Resolved! Premium text costs

I texted a donation to children in need and have been charged £20 by O2 for premium rate text. Two messages were generated about gift aid. I am shocked and feel you are undermining the charity. I would appreciate it if a large proportion of this coul...

Aud1 by Level 1: Joiner
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Resolved! Wrong bill

Hi dear could you please correct my last month bill back to £20.28 and it’s not amounts with £39.27,I already spoke twice with your staffs and they said will sort it out soon.but they are not doing anything for me,that is so bad service ,my account h...

Resolved! Faulty Samsung flip case

Hi has anyone else had an issue with the Samsung flip case. I purchased kine for £24.99 and after 4 weeks of use the keyring broke off. I also can't seem to find the right way to contact and report this. I am very dossappointed.

Ag89 by Level 1: Joiner
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Resolved! Why can you not provide an email address to write to?

I like many do not wish to talk to a robot such as Aura as it seems incapable of answering anything outside the library of facts it has loaded in its memory. My purpose for wanting assistance was due to a call received allegedly rom O2 on a landline ...

Silveraj by Level 1: Joiner
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trnasferring new number to a new SIM

Hello alli received my new phone via mobile phones direct on O2 early in the weeki installed the new SIM into the new phone and am awaiting my number to be transferred, i inputted the PAK code upon ordereing and was informed it would take a few days,...

Resolved! Unable to claim chromebook

Help please? I have tried several times to claim for the free cheomebook but the upload button doesn't work to let me upload proof of purchase. Tried to contact Samsung but not heard anything. My time is running out to claim