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Normally asked questions from a sales bot

monti33
Level 1: Joiner
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on ‎27-11-2021 12:16

on ‎27-11-2021 12:16

Is it normal for a sales bot to ask for the order number of a new purchase after advising me to buy it

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MI5
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on ‎27-11-2021 12:21

on ‎27-11-2021 12:21

@monti33 

Depends on the nature of the conversation I guess.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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on ‎27-11-2021 14:01

on ‎27-11-2021 14:01

@monti33 Was the call you received a cold call? If so, take a look here for advice from O2:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages

I DO NOT WORK FOR O2



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