cancel
Showing results for 
Search instead for 
Did you mean: 

Normally asked questions from a sales bot

monti33
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Is it normal for a sales bot to ask for the order number of a new purchase after advising me to buy it

Message 1 of 3
224 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@monti33 

Depends on the nature of the conversation I guess.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
220 Views

Bambino
Level 84: Resplendent
  • 22938 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

@monti33 Was the call you received a cold call? If so, take a look here for advice from O2:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 3
208 Views