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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by • Former Staff
  • 41982 Views
  • 0 replies
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Resolved! HMRC texts blocked

Hi all - how do I get in touch with O2 if I don't want to download the app? I have been asked by HMRC to ask O2 to unblock the HMRC text service so I can receive HMRC's verification text messages. I don't know where to request this. Apparently HMRC h...

Resolved! Delivery

Hi I’m struggling to locate my parcel it says it’s signed for Williams but I have no idea who that is

Postage by • Level 1: Joiner
  • 300 Views
  • 1 replies
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Resolved! BILL CHARGE DIFFERENCE

Hi my self and my husband both had new phones and contracts September 3 days apart same phone same contract , now we find my bill is £27.03 and his is £24.36 . anyone can say why this should happen , let me say we have been o2 customers for best part...

NEECE2021 by • Level 1: Joiner
  • 339 Views
  • 1 replies
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Resolved! O2 Recycle voucher code not working

Hi,I'm trying to recycle my old S20 Plus through O2 recyle. I was told to use my order number of my new S21 ultra to get an extra £150. Every time i enter this code it comes up as voucher not valid. I'm aware that the promo runs out tomorrow so need ...

KyleH97 by • Level 1: Joiner
  • 1297 Views
  • 1 replies
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Resolved! O2 Open

I upgraded to iPhone 12 yesterday and have set-up the phone today and I can see on My O2 that the tariff has started, but I’m unable to apply my O2 Open discount (spoke to an O2 employee who said I am eligible for the discount and gave me a code). Wh...

B_M92 by • Level 1: Joiner
  • 632 Views
  • 1 replies
  • 0 kudos

Dishonest and ill informed

I ordered the iPhone 13 pro max with a case and MagSafe charger, I was emailed to say my charger wasn’t in stock and that it would soon follow, they delivered my phone and case to the wrong address and couldn’t do anything about it as dpd was the one...

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