Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! LED "Spot" on screen (Galaxy ZFold 3)

Hi Folks, Just tonight (About 30 minutes ago) noticed some sort of a LED "spot" on my screen.It's not there when the screen is off, but I do notice when the screen is off and I look very closely, there almost looks & feels to be the tiniest of "dent"...

Resolved! Out of stock

Hii hope someone can help me. I’ve purchased an item and now the item is out of stock and I don’t have a date when it will be in stock. I can’t seem to be able to speak to customer service about this, live chat not available and can’t get through the...

Resolved! Click and collect

Hi, I have question I ordered IPhone 13 Pro Max on Friday after 4pm I choosed click and collect as website said that I will be able to collect the same day but after making order I got email with email saying to stay and wait for another email saying...

Resolved! Loss of service

Hello all, has anyone managed to get an actual timescale for when full services will be resumed after the loss of services due to storm arwen ? Updates via text or email are not helpful at all and try by phone is a bit of a non starter. I'm a new cus...

Normally asked questions from a sales bot

Is it normal for a sales bot to ask for the order number of a new purchase after advising me to buy it

Resolved! America

I am travelling to America middle of next year and would like to know the best way to use my mobile.

Resolved! Hi everyone

I recently upgraded my phone to a Galaxy S21.There is an offer for a Samsung laptop which I have to redeem with loads of information including an invoice number & a copy of the invoice.Where would I get this? I've looked all over MyO2 & all I can get...

Resolved! Mcafee code error 404

Please help ive been sent from mcafee for support as I have as a add on but no one o2 talk to on chat how do I fix this thanks

Resolved! Automatic 'Ring Back' when a number is engaged

HiDoes anyone know how to get an automatic 'Ring Back' when trying to phone a number which is engaged? With a land line, you just dial '5' (or used to), but how can you do this with a mobile on O2, please.It can literally take over 100 calls to the d...

Resolved! NHS discount

Hi how do I apply NHS discount to my account when upgrading?

O2

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