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on 27-12-2021 09:20
Hi I used £40 of my rewards on the 19th of December to get marks n spencer vouchers and it stated I would receive them via email in 5 days and I have not received them yet has anyone else had this issue and when did you receive them?
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on 27-12-2021 09:35
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on 27-12-2021 09:35
Have you checked you junk or spam email folders?
Also not it can take a bit longer than 5 days especially at Christmas.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to look into this for you.
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three
--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
- 12211 Posts
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on 27-12-2021 09:35
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on 27-12-2021 09:35
Have you checked you junk or spam email folders?
Also not it can take a bit longer than 5 days especially at Christmas.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to look into this for you.
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three
--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
![](/skins/images/930FC1B79A00AC7E910DD39C7E7BAF93/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/930FC1B79A00AC7E910DD39C7E7BAF93/responsive_peak/images/icon_anonymous_message.png)