major connection issues

[lauracannella]

Hi 

I'm having major issues with my internet connection. It just stops working for rather long periods of time, as long as two hours. 

This is making it impossible for me to work.

Could you please help?

[Bambino]

@lauracannella Check here to see if there are any issues in your area: https://status.o2.co.uk/

[O2Stacey]

Hi @lauracannella 

You can also dowload the My Network app. On the app or on the website it will tell you if there are any issues with signal in your area. You can also report that you're having issues with signal. You can also sign up to 'keep me posted' This will notify you if/when work is taking place in your area and you'll be notified when the work is finished. 

Hope this helps

Stacey