live chat

[magoogy]

im wondering why noone is answering live chat - are there certain hours they work as i cant find this information

[MI5 · Accepted solution]

7.00am to 11.00pm UK time but if you are struggling to connect try a different browser or clear cache and cookies from yours.

[Cleoriff]

Hi @magoogy All contact hours here https://www.o2.co.uk/contactus

[magoogy]

thank you - ill try now...

[jonsie]

They should be available unless they are really busy. 

Try a different browser or clearing cache and cookies.

Alternatively try the chat link here

https://www.o2.co.uk/how-to-complain

Is there anything we can help with. We can't view or change account details but there is plenty of knowledge here. 

[Jenny105]

Thanks .