Solved: Phone

Bekah126 · ‎14-07-2020

Hi does anyone know of o2 let you just get a phone and pay it of without the airtime as I have lost my phone but still pay the contract as I didn’t have insurance but need a new phone.

MI5 · ‎14-07-2020

@Bekah126

No sorry.
You have to have phone and airtime together.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎14-07-2020

@Bekah126

No sorry.
You have to have phone and airtime together.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bekah126 · ‎14-07-2020

Aw even if I am paying airtime at the min also for the same sim that I will be using just need a replacement phone Just didn’t have insurance

MI5 · ‎14-07-2020

@Bekah126

Yes, even if that.
Your only option is to buy a phone outright.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎14-07-2020

Check My O2 to see if you are eligible for an upgrade.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

Phone

upfront payment reservation

Money

Boostbox

amazon account still controlled by o2

Huawei