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Refund

Koles
Level 1: Joiner
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Just wondering how long it takes for a refund?
The phone was sent back on the 28th June and recieved by o2 Tuesday the 30thJune. You unable to get hold of o2 on phone and there is no online service available just yet
Many thanks
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MI5
Level 94: Supreme
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@Koles 

Some numbers here to try calling on Guide: Coronavirus Community Help and Support 

Call at 8,00am for the least waiting time.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
Level 84: Resplendent
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@Koles Your call won't be considered important enough because you're not buying something, so you'll need to choose the Lost/Stolen or Fraud option if you want to get through when you call.

I DO NOT WORK FOR O2



Funniest-Thread-2
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Martin-O2
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Registered:

Let us know how this one turns out @Koles and if you need any further assistance. 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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