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marianna
Level 1: Joiner
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how do i cancel my insurance? can i just cancel the direct debit on my online banking app?
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Cleoriff
Level 94: Supreme
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Hi @marianna 

Just give customer services a call if it's O2 insurance Guide: How to find help & contact O2 

Don't cancel your direct debit until you have given notice of cancellation

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jonsie
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You do need to call to cancel and you need to give 30 days notice so you may find you have one more payment to make.

You can't just cancel the direct debit has you will get a default on your credit file affecting future credit or mortgage for the next six years.

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Martin-O2
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You should be fine if you follow the advice posted above @marianna but if you have any further questions then give us a shout. wink

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