Apparently O2 have updated their system recently and I have been informed that I need to confirm my business details to enable me to view my invoices. I have typed my email address which has been accepted and a code has come through to the mobile. I click on the link from the email and enter the code. I then put my new password in and repeat it further down and then I choose and answer a security question. At the final point the grey box to continue is faded out and does not let me click on it !
I have telephoned O2 twice about the same problem, both times they have been unable to help me, after being on the telephone for rather a long time they say they need to put a complaint into their IT department.
I have waited patiently over the past two months and today still cannot get past this point !
All I want to do is view Invoices on our account but cannot get past this process.
Can anybody help me please ?
