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confirming my business details

Anonymous
Not applicable

Apparently O2 have updated their system recently and I have been informed that I need to confirm my business details to enable me to view my invoices. I have typed my email address which has been accepted and a code has come through to the mobile. I click on the link from the email and enter the code. I then put my new password in and repeat it further down and then I choose and answer a security question. At the final point the grey box to continue is faded out and does not let me click on it !

 

I have telephoned O2 twice about the same problem, both times they have been unable to help me, after being on the telephone for rather a long time they say they need to put a complaint into their IT department.

I have waited patiently over the past two months and today still cannot get past this point !

 

All I want to do is view Invoices on our account but cannot get past this process.

 

Can anybody help me please ?

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jonsie
Level 94: Supreme
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Registered:

If the business manager can't help. ...? Email to the caring CEO then!

Apparently he needs some tips even now....

http://www.bbc.co.uk/news/business-35882688

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