Solved: Re: bundle offer

Anonymous · ‎21-11-2017

I got a message from o2 saying that if I topped up by £10 the 21st of November I'd get an extra allowance of data text and phone calls. I topped up the £10 and didn't get anything extra. so? thumbs up o2 but gimme half of the money back thanks.

MI5 · ‎21-11-2017

Usually this is applied as a virtual allowance, so it is available to use but not shown anywhere.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎21-11-2017

Usually this is applied as a virtual allowance, so it is available to use but not shown anywhere.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎21-11-2017

that's kinda uncomfortable since I can't keep truck of what I'm using.. but at least that means I got the bonus. thanks

MI5 · ‎21-11-2017

Yeah, it's a kinda weird way of doing it for sure.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎21-11-2017

You will start using the extras before your normal allowances.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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