Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
Under section 7 of the data protection act. I have the rights to access my incoming call history from my mobile phone. I spoke to one of your clients on the phone earlier and she told me that i would be unable to access my incoming call history to my...
HELP .............. LOST PHONE BUT CANNOT CONTACT 02 .......... tried all sorts of things for an hour - phone is just an automated voice asking irrelevant questions.HELP HELP HELP PLEASE PLEASE PLEASE
Hello AllI've been using this bolt on (International Favourites) for years without major problems. Yesterday, out of sudden I could not use my 3 international numbers that I had set on the service. I rang Customer Service this morning asking for solu...
I have the boldt on 'O2 Travel' will this just be triggered when i'm in Denmark and use the phone?
I am going to be going to amsterdam and i was going to activate the bolt-on for my pay montly phone but i already have a standard rates in europe one already added. Does this standards rates one mean i have to pay for the actual data i use?
Hi all, I got an iPhone 7 Plus on Thursday and on Friday, it stopped working. So i asked for an exchange and o2 sent me a replacement this morning. Doorstep swap. o2 told me to put all accesories and phone in the box for replacement so i did. This mo...
I go to swapmysim.o2.co.uk, enter my mobile, check the 'not a business number' option, click submit, wait about a minute and eventually the browser says it can't open the page http://swapmysim.o2.co.uk/validatempnA few minutes later I receive a code ...
Anyone else having issues with ordering online? I've been trying several times within the past 24 hours to order a new phone as part of my contract upgrade and just when I get close to confirming payment, the screen states Order Submission Fail. I ca...
I have an S6 and recently whilst in costas my phone has started to automatically connect to the O2 WiFi hotspot. At no time have I asked it to connect or given it permission to connect to the hotspot There seems to be no way of stopping it from doing...
Hello,I would like to find out how to repair / replace a phone with warranty, because for a few days the phone does not turn on, the display does not work. The phone was purchased on 21.11.2016, is still under warranty. Do you get a replacement phone...
