Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 47431 Views
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Resolved! Address changes

Hi how do I update my address details on a dormant 02 account? I haven't used it for a couple of years, can still login to it but not amend anything. I want to order a new sim but it has my old address. Thanks

Anonymous by Not applicable
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  • 10 replies
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Resolved! Email address is incorrect, can't sign in

Hi, im trying to sign into my account online as I registered over the phone with a member of staff however, my email address has been entered incorrectly and I can't verify my email address because of it; my orignal email address is kaneshaarnett**Pe...

Anonymous by Not applicable
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Resolved! 02 Insurance: your iPhone is on its way back to you

Hi all, I recently made an insurance claim on my iPhone as it has become damaged and requires repair or replacement. I understand 02 insure no longer repairs and only replaces and I have been verbally told over the phone the claim has been accepted a...

Anonymous by Not applicable
  • 3801 Views
  • 10 replies
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Resolved! free speaker with s7 edge

I tried to reddeem my free speaker offer after buying a s7 edge and the link on the leaflet (www.samsungpromotions.claims/O2-freespeaker) but it takes me to the below? https://www.samsungpromotions.claims/gb/en/claims/deezer/product

Anonymous by Not applicable
  • 11420 Views
  • 16 replies
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Resolved! keep number / change number

Hello, I would like to keep my number from a network Three. filled twice a form more than a week ago. Unfortunately, so far I not gotten any response or contact from o2. whether someone is able to do something about that? if not, then thank and goitr...

Anonymous by Not applicable
  • 1876 Views
  • 3 replies
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Resolved! Remove phone's isurance

Hello, I would like youto remove insurance from my account. I already paid for my phone. So I don't need insurance anymore. Could you do that for me, please ?

Anonymous by Not applicable
  • 1552 Views
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new order

I placed an order for a new mobile and have received the legal documents voa email and an email containing my orser number does this mean i have been accepted. Thanks

Anonymous by Not applicable
  • 1862 Views
  • 5 replies
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