Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Insurance Claim Haven't Taken SIM Out

I've just had my phone collected to be sent off for an insurance claim I made. Unfortunately I've just realised that I have forgotten to take out my SIM card out of the phone before I gave it to the delivery man. I have tried to track my parecl but i...

Anonymous by Not applicable
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Resolved! Making a claim on insurance

Hi everyone. I've never made a claim on mobile phone insurance before, but I was in an accident this morning on my bicycle on the way to work, and the back of my phone is now scratched and the camera lense cracked The phone still works, but doesn't l...

Itemised billing

I hope someone can help because when I phone cs they haven't a clue. When I phone or text my wife her number doesn't come up on my itemised bill but my number comes up on her bill. Does anyone know why

Brenolly by Level 1: Joiner
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Resolved! O2 something I have bought

Hi - I just found on my bill 2 payments for O2 travel.But I had switched off roaming and data before I even arrived in the International airport.So I was only on the local network and using the local wifi.Why am I charged this.I still got charged for...

Anonymous by Not applicable
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upgrade phone not arrived 4 days after delivery

Hi i upgraded and phone was due Friday. Had someone in waiting on delivery but no delivery checked saturday morning on track delivery and it had been delivered and signed for which is amazing as has someone in all day. a loads of phonecalls to ukmail...

Anonymous by Not applicable
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A career spent trying to get the Family Bolt On

I had used the O2 bolt on Extended Family Bolt On, for a few years. I changed my P&G account to a Pay Monthly and stopped the Family Bolt On, before the change over. Having removed the Bolt On, I tried to set it up again on my wife's phone, a few day...

Anonymous by Not applicable
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Resolved! samsung gear s3 frontier

hi just wondered if you will offer the new watch from samsung on monthly payments? would consider getting galaxy phone to go with it if you are?

Anonymous by Not applicable
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