Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! samsung gear s3 frontier

hi just wondered if you will offer the new watch from samsung on monthly payments? would consider getting galaxy phone to go with it if you are?

Resolved! query

hi, how can i see numbers i have call on my 02 bills

Resolved! Where can I claim my free gift?!

I've recently ordered an iPad and can choose a free gift online. However I can only find the page that shows what the free gifts are, as the webpage listed has either been moved or deleted.Can anyone tell me where to find the page to claim my free gi...

Resolved! PAC code

Hello, I want to know my OAC code, please. Thanks

Resolved! Business contract bill issue

Can someone please explain how a £33 contract can make a £93 bill and why am I unable to view a bill to say I'm less than impressed is an understatement

Resolved! No Mobile Data in Rome, Italy

I purchased an extra mobile data bolt-on for use when travelling in Rome last week, however when I connected to the only working network provider I WIND, I had no mobile data. I rebooted, changed the settings and even went through a lengthy chat with...

Resolved! Phone unlocked to over 18 web sites

I recently had to go in to an 02 store again to get them to unlock my phone to allow me to access 18 and over web sites, still can't get on to them, anybody got any help please

Student railcard offer (...or lack of)

Has anyone been able to get the free railcard that is supposed to be part of the student offer when getting a new refresh contract? The website (and salesman in the shop) said that once you have texted your Unidays code to activate the 20% airtime di...

Resolved! VAT invoice

Hello everyone. Im trying to get my VAT invoices. I already googled that topic and I am aware that i need to request them by chat on o2 website. 3rd day im trying to switch chat ON. but it says that no agants are available at the moment. Do you know ...

Mast Safety question

We have constructed a new multi-storey buidling close to an existing mobile telephone mast, and wish to check on the safety of it for any one using or working on the new building. The first stage is to establish which of the networks place antennae o...

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