Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Upgrading in-store?

Hi,My HTC Sensation, having been driving me mad for months with its restarting, closing down apps, blank screening etc, has finally died a death. Luckily I can upgrade as of tomorrow but really need a new phone as soon as possible. I have always upgr...

Anonymous by Not applicable
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When does the webmail switch off happen?

So it's 2.00am and I have just received an email to my O2 webmail. Not an important email as I have switched most things to Gmail but just wondered when O2 webmail becomes defunct?

jonsie by Level 94: Supreme
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Resolved! O2 Moments App & iPhone 5 - Crashes after welcome screen

Not sure if it's just me but since upgrading to an iPhone 5 (running iOS 7.0.3) the O2 Moments app fails to get past the PRIORITY welcome/splash screen. I've manually allowed the app to use location services via the privacy memu and also reset regist...

Anonymous by Not applicable
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Help - I can't unlock my phone to use another sim card

Hi everyone, I bought my Samsung Galaxy S2 more than a year ago together with a pay&go sim card. I recently tried to unlock my phone with the unlatching code I received after filling out the necessery form.My probleme is: It simply does not work. I i...

Anonymous by Not applicable
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Resolved! o2 repair - says no fault found but there is a fault thats why I sent it!

So annoyed that while tracking my sony xperia T repair its says no fault found contacting customer (still waiting for contact) I have sent my phone in because it keeps turning itself off and frustrated this fault has not been seen or found and no dou...

Anonymous by Not applicable
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Resolved! What does APN mean?

On the forum recently, someone was told:"Turn off mobile data and change the APN so that your phone can't connect to the internet."I know how to enable and disable mobile data, but what is APN?

Anonymous by Not applicable
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Resolved! Transferring emails to new email account?

O2 have advised that they're closing their free email service saying that it's simple to transfer existing mails once you've set up a new account. I've set up a hotmail account and found it easy to transfer mails from my inbox, however O2 gurus have ...

Anonymous by Not applicable
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Resolved! O2 mailbox full - mail is not bounced back

When an o2.co.uk mailbox becomes full, a message appears in the mailbox: "Your mailbox is full! It is currently over its allowed capacity. As of now, incoming messages can no longer be received, and they are being returned to the sender indicating yo...

Anonymous by Not applicable
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Resolved! Can't access webmail

Yesterday I received several spam messages and since then my main o2 webmail hasn't been working. When I try (my usual way) to download my email through thunderbird it says "message store is unavailable" and when I log into webmail via the o2 web sit...

Anonymous by Not applicable
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