Solved: Calling from Mauritius?

Anonymous · ‎22-08-2013

I am on holiday in Mauritius. Have an iPhone 4S on pay monthly. Can send & receive txts but only on MTML network but cannot make or receive calls on any available network? Have registered on Emtel as O2 advise on web and reset network settings but nothing? Please any advice??

adamtemp64 · ‎23-08-2013

as you cannot call the international number you will have to use live chat from the contact us page

iPhone 11 Pro 256gb on unlimited data
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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

View solution in original post

Anonymous · ‎23-08-2013

Hi,

Sorry for the delay in a response.

I would suggest you contact 02 Customer Services on

Contract Customer.

From abroad

+44 844 809 0200

Free‡

Payg Customer.

From abroad

+44 7860 980 202

International rates†

Business Customer.

From abroad+44 844 809 0200 Free†

It may also be cheaper in the long run to purchase a local sim whilst you are there.

adamtemp64 · ‎23-08-2013

as you cannot call the international number you will have to use live chat from the contact us page

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎23-08-2013

Possibly they may have family or friends with them on the 02 network who can let the OP use their phone.

If not then Live Chat is an option.

O2

Calling from Mauritius?

upfront payment reservation

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