I don't know if anyone from 02 looks in here or replies to these posts - I have spent almost 2 hours trying to purchase a contract phone on-line. My first order crashed immediately after completing the payment - surprise. And I was advised to try again - so I did, and hey presto, exactly the same problem - exact same error, "Opps, order hasn't been submitted". The lad on the chat said it was my bank blocking the payment, so I rang my bank and they've actually released 2 payments, yet I do not have an order number - have no idea whats happening - or how long I'll wait for a refund(s) as I have no proof of 'purchase'.
Added to the fact that I now have 2 credit checks on my record - I am not a happy bunny - I was only staying with 02 as my PAYG family all get free calls to my number - I'm very tempted to say get stuffed and get a better deal from another network - sorry I'm stressed to bits and wanted to have a rant.
