Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 63135 Views
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Resolved! Customer service

Is it just me that can't seem to get onto live chat or even through to right department when calling? Oh and then promptly cut off once "transferred". Urghhhhhh

Anonymous by Not applicable
  • 1933 Views
  • 5 replies
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Resolved! O2 Priority

Ive been trying to use O2 Priority to buy Ed Sheeran tickets but the website is saying that my password is incorrect and wont let me onto the website. Can anyone please help?! I tried speaking to a Guru on the webchat but they have not been of any he...

Anonymous by Not applicable
  • 3207 Views
  • 9 replies
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Resolved! O2 Open code

Hi, I thought I would be entitled to this as I work for the NHS and have just bought out my old contract and upgraded to a new one. However I'm now lead to believe that this applies only to 'O2 Refresh Contracts' and not Standard contracts. Now I was...

Anonymous by Not applicable
  • 1772 Views
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Resolved! Address changes

Hi how do I update my address details on a dormant 02 account? I haven't used it for a couple of years, can still login to it but not amend anything. I want to order a new sim but it has my old address. Thanks

Anonymous by Not applicable
  • 3360 Views
  • 10 replies
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Resolved! Email address is incorrect, can't sign in

Hi, im trying to sign into my account online as I registered over the phone with a member of staff however, my email address has been entered incorrectly and I can't verify my email address because of it; my orignal email address is kaneshaarnett**Pe...

Anonymous by Not applicable
  • 2969 Views
  • 2 replies
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Resolved! 02 Insurance: your iPhone is on its way back to you

Hi all, I recently made an insurance claim on my iPhone as it has become damaged and requires repair or replacement. I understand 02 insure no longer repairs and only replaces and I have been verbally told over the phone the claim has been accepted a...

Anonymous by Not applicable
  • 4003 Views
  • 10 replies
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