Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! hotspot / Personal Tethering

Hi, Was trying to setup a hotspot using my Iphone 7, but there wasn't an option under the settings. I've read other threads to suggest your not able to do it with a pay and go sim but these were a few years ago, and the fact is that I was able to do ...

Resolved! O2 online shop jbl earphones

HiI received the jbl headphones last month. I charged them and they appeared to work. However I have just been on holiday for two weeks and I charged the headphones before I went. When I tried to turn them on there was no charge. I fully charged them...

Resolved! O2 priority

Does anyone ever win on o2 priority did I certainly never have won anything or even heard about any winners.

Resolved! Poor Voice Call Reception

As a family we have four 02 phones at home all with next to no voice call, 2g,3g,4g coverage. The checker says we should get a good signal. I am also trying to run a business from home and clients struggle to contact me on my mobile. Been on TuGo for...

Resolved! O2 open code not valid

I have an o2 open code but when I enter it under promo code when checking out online it says its not valid. Does anyone know why? Thanks

Resolved! Strange MMS from O2UK

I received a text MMS today from O2UK today which claimed it was a picture message but all it shows are the words no subject above the item and the where the picture is ment to be is a the words RANGE_FUP_MMS... I'm worried my phone now my now have a...

Contacting O2

is anyone having isuses contacting O2 .. i am trying to upgrade my service and phone as am at end of contract and the online chat is permanently unavailiable and the telephone service is always 30-50mins wait time .. i am completely frustrated by thi...

Resolved! remove bolt on

can anyone tell me how to remove a travel bolt on that i did not ask for? I am abroad and can not get to speak to a guru. They are charging me 4.99 a day.

Resolved! Changing bank card details

Hello,i wondered if anyone can tell me how i change my bank card details on my account? I've looked on My02 but i cant seem to find anything on this.

Resolved! "Free gift" with pay monthly refresh

Hey guys, I received my order today of a refreshed Samsung Galaxy S7 edge which I'm happy with my the offer of the free gift, it says to follow the instructions on the leaflet but the website it tells me to go on does not exist. There's no way for me...

O2

Forum Posts