Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Puk2 code

I've gone into my settings in the phone I've got my contract sum in which is only a old LG phone as my iPhone is locked to orange atm. Anyway it's asking me for the puk 2 code? I've tried using the puk code on my O2 app but it isn't working? Thanks

Anonymous by Not applicable
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Resolved! PAC code

Hello, I wanted the PAC code cause i wanna go with another network (giffgaff), I called 4445 and it gives me an 8 only-letters code, but giffgaff asks me for a different style of code. 'Please enter a valid Porting Authorisation Code (AAA111111)'

Anonymous by Not applicable
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Resolved! Old phone number to new payg

Hello all - I wonder if anyone can assist. I have just upgraded my old O2 monthly phone contract to become an ipad. This means allow the sim (and phone number) as now associated with the ipad, i have lost the phone element of it. I hadnt thought it t...

squonk63 by Level 1: Joiner
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Resolved! How to ask a technical question before buying?

Hi, When I try to use O2's Online Chat facility, it's asking to input an O2 mobile number, which I haven't got as I'm not an O2 customer at present. How to get around this please? I'd rather just use the Chat option (so everything's in writing & quic...

GAT by Level 2: Apprentice
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Resolved! The inconvenience of Click and Collect

Hi,So I chose click and collect when purchasing my new phone today. I selected the phone I wanted with the tarriff that suited me and 2 out of the 3 o2 stores in my town said that I could collect it today. I selected one of them and got to the final ...

Anonymous by Not applicable
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o2wifi blocking websites on .cz domain and do not provide service due to their own fault.

I am trying to access important websites on .cz domains (ministrty of foreign affairs, main newspaper website, email provider etc.) over o2wifi and they are shown as non existent.They are main websites, you can find them over google but as soon as cl...

Anonymous by Not applicable
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Resolved! Phone is with o2 insurance and no updates. Anyone had to wait a long time for a replacement?

Hi. I dropped my Samsung S6 last Wednesday night and called the insurance company Thursday morning. I have full £10 a month insurance. DPD came to collect my phone the next day and I thought everything was going well... and now no update since Monday...

Anonymous by Not applicable
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Data abroad unusable

I've just returned from my holidays I paid £1.99 a day for the bolt on that other than calls and texts which was not why I needed it was almost completely unusable. I could barely access any sites or apps and if I did manage to connect they were so s...

Anonymous by Not applicable
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  • 34 replies
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Compliments to Shaun

Thank you to Shaun for sorting out the issue with my billing. He seemed very polite and happy to help. Best customer service received in a while.

Anonymous by Not applicable
  • 2187 Views
  • 5 replies
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