Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
Hi there, I am wondering how to ask for Live Chat transcripts please? I had an interraction with one of their CS online agents who was very helpful regarding the refund of a deposit, however I do not see the conversation recorded anywhere on my O2 no...
Hi can't get an answer via customer service as get stuck in automated menus that keep sending me back to the unlocking link at My O2... I completed the online unlock phone request via My O2 and had an email back to say they can't unlock it as it isn'...
Submitted number transfer on 27th of November, nothing had happened up until Thursday the 1st so I resubmitted it, spoke to live chat team on Friday morning and said it would be dont in 24-48 hours, still hasnt happened. can someone please sort this ...
Setting up 4G, I put in my mobile number and then put in the code 4G set up assistant and it gave me this 500 error below and cannot proceed.Please advise#page("/_pages/template-standalone.page.template.vm", "root-500", { "pageTitle": "O2 - Error 500...
Hi, I was wondering if anyone knows if it's possible to have two mobile phones on one My O2 account. I want to add my daughters phone to my account for the ease of tracking the bill. I pay it...!
Ok so, I had my iPhone swapped out as the old one was faulty. So from experience on these boards I know that you've got to update O2 insure with the new IMEI number, otherwise the policy is invalid for the new device.Firstly 202 said nah it's fine yo...
Does anyone know how to get your sim changed to a nano for a new phone??No Gurus or other help available and cant find a way of doing this on line.
Customer service is POOR, you have to wait in excess 20 mins to talk to someone, then they give you another number to call, 2 days later of trying and another 30 mins wait, you get to talk to someone. This is unacceptible, O2 sort out your customer s...
Hi. Any ideas where to claim Bang offer after upgrading phone today. Website on voucher does not exist wwwo2.uk/offers. On the website it mentions the offer but there is nowhere to enter your code. Any ideas peeps. Many thanks Phil
will you please get in touch with me
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