Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! withheld numbers

Can O2 give me a telephone number over the phone when its been withheld .

No confirmation email

Hi, I ordered the Apple AirPods on Christmas Day, and I still haven’t had a confirmation email and the money is still pending in my account. Is this normal? I’m still getting emails from o2 just not confirming my purchase.

iPhone purchase from contract upgrade

Hi all.So I see O2 doesn't lock their phones anymore. I'm looking at getting an iPhone from eBay that was a guys contract upgrade.I'm just a bit worried about getting it if he cancels his contact or something. Will O2 lock the phone? Can they still d...

‭0330 303 5320‬

Is this a scam as receiving more than one call a day at all hours?

Wifi extra forgot network

Hi! By mistake I selected "forget network" for wifi extra, and it's asking me for a username and password. Anyone knows how to re-register my phone on it? I know I can use virgin wifi, but find wifi extra way easier and faster. Would they be able to ...

Resolved! Txt claiming to be fr O2

Help! I'd like to report a phone number that sent me a txt this morning at 332 am. It was claiming that there was a problem with my my O2 bill, it hadn't been paid and sent me a link to send them my billing details.

Resolved! Roaming

Hi ‍I'm on pay monthly planI'm going to Europe do I need to activate roaming ?Many thanks

Resolved! My o2 app still saying im on another iPhone after upgrade

I upgaded from the iPhone 6s to the iPhone XR just under 4 days ago but the my o2 app on my iPhone says im still using the 6s. Why is that. Darren

O2 Extra - Cafeyn - Is their site safe?

I am trying to load my chosen extrra of Cafeyn but a message comes up saying their site is unsafe. The full wording is pasted below:-This site is not secureThis might mean that someone’s trying to trick you or steal any information that you send to t...

Age restrictions

How do i get rid of age restrictions?

O2

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