Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 74603 Views
  • 147 replies
  • 22 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 7771 Views
  • 15 replies
  • 1 kudos

Resolved! Store and Share

Hi, I subscribed to Store and Share a while back and I've since closed my O2 pay monthly mobile account. I now can't log into my Store and Share account. Does anybody know that due to me closing my O2 mobile account, I know can't access my Store and ...

Anonymous by Not applicable
  • 888 Views
  • 1 replies
  • 0 kudos

O2 recycle

I have (had) a Blackberry Bold that I had as an upgrade but never really used at a push two months use, as you can imagine it was in immaculate condition. I took it to my local O2 store to recycle thinking it was all assessed and paid in store, which...

Anonymous by Not applicable
  • 46267 Views
  • 41 replies
  • 0 kudos

Resolved! Can't connect to online chat

after several hours of trying i still cant connect to online chat... is anyone else having the same issue? They cant still be checking to see if there is an available agent ?!!?!?!?

Anonymous by Not applicable
  • 1665 Views
  • 6 replies
  • 0 kudos

Texts from O2 Wifi

Hi In the last two days I've received a flurry of texts from O2 Wifi. They all just say 'update_msisdn' and nothing else. This has happened suddenly. I'm no longer with O2 for mobile and I wasn't using O2 Wifi at the time the texts were received. In ...

Anonymous by Not applicable
  • 1815 Views
  • 4 replies
  • 0 kudos

Resolved! Samsung Galaxy Gear S3 Frontier 4G LTE

Hi all, I am aware that the Gear S3 Frontier comes in a 4G varient, and I want it! I cannot, however, find it anywhere. Is this likely because Samsung are delaying the UK release of this product, or because it's not coming out here at all. Thanks, Jo...

Anonymous by Not applicable
  • 3027 Views
  • 1 replies
  • 0 kudos

Resolved! Track my order - Does it exist?!

I have been looking to track my phone delivery for today and have followed all the links and instructions, but am failing to find any sign of a 'track your order' anywhere. Anyone got any idea where I'm going wrong?

Anonymous by Not applicable
  • 1686 Views
  • 1 replies
  • 0 kudos

Resolved! Like new phones

I'm hoping to buy a like new pink iPhone 5c, unfortunately they are currently out of stock.Does anybody know if more will become available or is it a case of once it's gone it's gone?

Anonymous by Not applicable
  • 1673 Views
  • 7 replies
  • 0 kudos

HH4 & Port Forwarding.

I'm trying out a test on my PC so I've removed my HH3 & borrowed my neighbours HH4, all set up & working fine.I use an app which i ftp photos from my phone straight to a folder on the PC.Do I need to set up port forwarding in the HH4 as I had no issu...

Anonymous by Not applicable
  • 1699 Views
  • 6 replies
  • 0 kudos