Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Just upgraded handset and cant register new device for Underground Wifi

I have recently upgraded to a Pixel 4 XL and am now unable to use the Virgin London Underground Tube Wifi. Everytime I log on I get the landing page, I select O2, enter my mobile number and hit submit. It then tells me I need to register the device o...

Resolved! Is this O2

I have just had a call from 01282 570556, claiming to be O2, saying I have ordered a new sim or won a competition. I don’t think it O2! Anyone else had one?

Resolved! Data roaming

Hi, me and my cousin are away in Hungary and we’re unable to use our data roaming. This is a huge issue as we cannot contact our family unless connected to WiFi.We have seen some posts about changing the code on our settings but that hasn’t worked!! ...

Sharna by Level 1: Joiner
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Resolved! Fraud

Hi, does anybody know how I report fraud to 02 as when you ring up the options don’t give you a choice to just talk to someone, you hav to pick pay as you go or monthly etc

hunni by Level 1: Joiner
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Resolved! dominos Pizza Texts

HiNot sure if this is the right board.Anyway I keep getting sms texts from Dominos pizzas. There is a number shown 07860020301 inwhich if you actually dial that number it comes up number is unavailable.I dont use Dominos pizzas let alone like them so...

New phone number

How do I get a new number tried getting a new sim but my phone still used the same number trying to phone customer service but I’ve been in queue for the last half an hour

Resolved! Cracked screen

My screen has cracked n can no longer use my phone who do I get in touch with to get ithe fixed have insurance

Samin by Level 1: Joiner
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O2 Academy App

Any ideas on when this app is actually going to relaunch again?It's had the same message all year about being up and running again in late 2019... Thanks.

Screenshot_20191102-063133_O2 Academy.jpg
Oxygen87 by Level 13: Prompter
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Resolved! Sell Apple Watch on Cellular

Is it possible to sell my Apple Watch Series 4 still on Airtime plan and still paying the device off? I need the money urgently. I have no issues still paying the device plan ect every month. Like I said I just need the money now.

Ray8 by Level 1: Joiner
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