Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

MI5 by Level 94: Supreme
  • 147 replies
  • 22 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 15 replies
  • 1 kudos

Resolved! Chat Rooms

Are there any chat rooms on o2? I know there used to be, can't find any now though

Anonymous by Not applicable
  • 3 replies
  • 0 kudos

Paying for bolt ons

HiIs it possible to pay for a bolt on with a different payment card than which is used to pay monthly for the bill?Thanks

Anonymous by Not applicable
  • 3 replies
  • 0 kudos

Resolved! Cancel o2 travel while abroad

Hi I only wanted one day and I have been charged every day! I now have wifi and am abroad for one more month, please tell me how I cancel from here as it is very expensive for me. Thanks castles a senior

Anonymous by Not applicable
  • 16 replies
  • 0 kudos

Resolved! problems logging in to MyO2

Hi, I've been getting problems with the "My O2" webpage for many months now, since about April I believe. Basically, as soon as I login, it does so, but immediately brings up an "Oops - sorry, something appears to have gone wrong" message. (but it is...

Anonymous by Not applicable
  • 3 replies
  • 0 kudos

Resolved! Email password

HI,Can anyone tell me how to change the password on my email account? also will it affect my sub accounts? I have changed the password in My O2 but it doesn't appear to have altered my email RegardsDuncan

Anonymous by Not applicable
  • 11 replies
  • 0 kudos

Resolved! UK dial tone.

Hello. I would like to ask is there any option to keep uk dial tone when taking my phone abroad?Maybe just turn off roaming ect or there are any aviable apps? Thank You

Anonymous by Not applicable
  • 14 replies
  • 1 kudos

Resolved! Unlocking my phone

Hi I have just bought into the SIM only deal with o2. However I have a Samsung Galaxy S4 which needs to be unlocked. Can this be done by o2? Thanks Harsh

Anonymous by Not applicable
  • 20 replies
  • 0 kudos

Resolved! O2 wifi - problem accessing the service via PIN code *and* the O2 Wifi app

I am unable to access the O2 wifi service at any retail location where the service is available. When I try to connect, the service allegedly sends me a PIN code via SMS, but the code doesn't arrive (waiting 10 minutes seems long enough, surely). If ...

ogilviea by Level 1: Joiner
  • 12 replies
  • 0 kudos