Other Products and Services
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! My credit score is lowered due to an error from o2 and the account is defaulted, can’t buy a house.

I had an account with o2 late 2018. I rang to say I wanted to cancel my account and it was successfully cancelled and I was assured that there were no outstanding payments. Turns out 2 years later that an account has been defaulted because I have an ...

Hasan95 by Level 1: Joiner
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Resolved! Premium number/ ott bill

02476937770 is a premium number as they can let the call drag on. I know this because I'm off the phone with o2 about the number being a premium number an I'm raging over it.DHL doesn't say that they use a premium number on people as its a ****** ser...

Gogeta by Level 1: Joiner
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O2 blocking our new app

Hi O2 We've developed a new app to allow a pension scheme's members check their details but we've found that some members are being blocked when accessing through O2 devices in a specific area. Can you please help us unblock our app in this area. All...

qwerty1 by Level 1: Joiner
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Resolved! Text from smscaster.com

Does anyone have any idea who this is?The message reads[Removed] (I've broken the link up so no one clicks on it accidentally)We have been unable to process your last bill. Please follow our link to avoid account termination.[Removed]The number that ...

Oxygen87 by Level 13: Prompter
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o2 Arena parking

Hias an o2 customer do I get reduced rate/free parking at Greenwich? have an event coming up in Feb. Thanks

PJ by Level 1: Joiner
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Terrible customer service and no guarantee of replacement phone will be the same

I've been in touch with the O2 insurance team since my phone got stolen on 21st December 2019 and the inefficiency of your service is shocking. 1. I called the first time and the claim form was meant to be sent to me by email and that never got throu...

acoad by Level 1: Joiner
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O2 recycle scam

To anybody thinking of using o2 recycle,DONT!!! dont be fooled by they're same day payment,they are now thieves,they say they've never recieved my phone it's been over a week now,and yes I have proof of postage! I have never had any problems with any...

Jeff123456 by Level 1: Joiner
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Resolved! Moved abroad - cannot pay my bill

Dearest support, I have moved to the USA and finally had to cancel my UK bank account as I had nothing going in - so my O2 bill was paid from the money in the account. It's all moved over now and I am now suddenly in arrears - yet a number of live ch...

cstupack by Level 1: Joiner
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