Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
Hi my screen is cracked and i need to get it repaired. i have insurenace but can't vivist any of your stores due to closures.. what can i do to get it fixed please [Removed]
I received a text purporting to come from 02 "We were unable to process your latest bill. In order to avoid fees, update your payment information via: https:o2.uk.bill443.com/?02+2." Unfortunately I clicked on the link and have had to phone my bank a...
Been trying to get hold of someone who can help me change my Debit Order Payment to the 28th of each month.How can you help me?
Hi, My I Phone XS has just gone faulty. The screen went green then completely black. It is still on as I can hear it chimming but I can not seen anything on the screen. I've tried pressing the volume up button, then down button then holding the power...
I have recently upgraded my phone and with it I got the recycle offer. I need to know whether I have to send my old phone to o2 myself or if it will be collected when my new phone is delivered. I cannot find any information that answers my question o...
Does anyone know if there any other ways of cancelling my phone insurance as I’ve been trying to call for days and lines are just constantly busy?
Has anyone else been able to contact O2 by phone? I really need to increase my tariff immediately due to hot spotting now I'm working from home and can only do this by calling. Impossible to get in touch, even when I say its urgent.
Hi,I'm paying 4.50 for globway bv. How to stop this?
I need you to help me know where I can find my receipt number on a phone I purchased in-store. I need the receipt number in order to redeem a certain amount from the phone company so if you have any idea where I can find my receipt number on the rece...
Hello, I have a Huawei P smart which i need to send off fir repair as it has a cracked screen. I have tried contacting 202 and was told from the automated message calls are being prioritsed and my issue isn't important enough. I cant seem to find any...
