Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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EU Roaming Fair Use Policy

I was shocked, alarmed and angered by a message sent to me by O2 yesterday saying "We've noticed your usage recently has been mostly in our Europe Zone lately." Can anyone suggest here what 'recently' and 'mostly' might mean here? I have been in the ...

Trimmer by Level 1: Joiner
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Resolved! Unlocking my phone

Hi, I am traveling to Egypt on the 20th of Jan and I am trying to unlock my phone so I can use a pre paid sim while I'm away, can you help me get my phone unlocked please?

Jimbo by Level 1: Joiner
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Resolved! Fast Track Entry into O2 Academy Brixton?

Hi all! I'm going a gig next month in Brixton and I saw that normally they have fast track entry for O2 customers. I was wondering what sort of customer you had to be? i.e pay monthly mobile, pay as you go, pay monthly tablet, broadband etc. I'm curr...

hiling99 by Level 1: Joiner
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Resolved! Fake o2 text?

I received a text from this number ‭+44 7519 306020‬O2:We were unable to process your latest bill. In order to avoid fees, update your billing information via [link removed]I didn’t receive any emails as I normally do from o2 especially when it’s to ...

Chlo14 by Level 1: Joiner
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Resolved! phone not arriving

i ordered a phone around 11pm on saturday night and got next day delivery however its not wendesday (new years day) and the phone still hasnt arrived yesterday i had an email saying that it would arrive tht day and it didnt and i seem to have acciden...

Lauren05 by Level 1: Joiner
  • 1996 Views
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Resolved! Query e-mail

received e-mail saying that O2could not process my bill. Wanted me to update billing info via [link removed] I think it may be a shame. Can you check.

New tariff offer

Hi. I ordered a Samsung Note 10 Plus 5G phone on December 24th. The offer was a pair of Samsung earbuds with the device and the same together with a Samsung Active watch and 3 months Amazon TV or something.The advisor on the phone with O2 checked and...

Rachael23 by Level 1: Joiner
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Resolved! Airtime Rewards

I have had Airtime Rewards since last June and so far have received £0.09 in rewards. I have pay monthly contract, and my card is linked to my account which I pay my bill each month by direct debit. Contacted Airtime Rewards multiple times to be told...