Dispatch email?

[Tasha4rant]

Hi, sorry very new here, I've ordered a new handset as I was able to upgrade, when ordering the it said I was able to get next day delivery due to the time I ordered, I've received emails about the contract agreement and also saying that it's all being prossesed and to wait for the dispatch email, I'm just wondering if I meant to receive it on the same day as I've ordered as I'm meant to be getting next day delivery...

[MI5 · Accepted solution]

@Tasha4rant 

If the phone is in stock you should get the dispatch email this evening.

You can then track your delivery http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

[jonsie]

A dispatch email will be sent once the phone has left the warehouse. Until you receive that you won't get delivery. It's usually sent the night before.

[Tasha4rant]

Well it didn't say it wasn't in stock so I presume they have it available, I ordered about 2pm today, I know its only been a few hours but I'm so excited to get a new phone, just don't want to end up not even receiving it..

[MI5]

@Tasha4rant 

Unfortunately O2 don't have a live stock system so there's no gurantees, but fingers crossed for you