Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

5g: Where...'exactly'

Hi all... So o2's 5g blurb says it has rolled 5g out to 'London' (among other places) but London is BIG!. Is there a link somewhere that shows exactly where in London o2 5g is actually up & running? I work in central Londin (N1C postcode) but the o2 ...

Credit Referral

In leaving my employer I'm looking at getting a contract in my own name. £21 p.m sim only. Completed paperwork but have been told that I have failed credit check. Obtained report from Equifax but nothing showing as an issue. Can't speak to anyone and...

02 are a joke

This company are a joke, been trying to upgrade my phone as its damaged, but I can't as they have to send a code to that number which I can't read even though I've answered all security questions, eventually managed to do it over phone, to find today...

My new phone has not been delivered

I bought a new phone, paid for premium next day delivery. All day showed as in progress on My O2. Had an email to say it has been dispatched, not phone has been delivered. It’s now showing as completed in My O2. I have not been able to track it on UK...

Resolved! Visual voicemail

Bombarded by text messages regarding this. I cannot stop it please make it stop

Resolved! Visual Voicemail

O2 send me about 20 texts a day telling me my device doesn't support visual voicemail.Message received.How do I stop more texts from coming in? It is getting annoying now.

Resolved! Voicemail problems

Hi,Everytime i dial 1750 to switch on voicemail im getting error"Thank you for choosing to use O2's voicemail. Please hold the line whilst we switch on your O2 messaging service, you have not been charged for this call..... Your messaging service cou...

Haven’t received same day delivery

So I ordered my phone at around 11pm this morning, as I went to checkout o2 offered a same day delivery service it cost me an extra £9.99 and it said it would be with me between 6pm - 10pm. I tried to track my parcel but on DHL website it stated it w...

Resolved! O2 open discount

Hi, my 02 open discount through my works corporate scheme was not applied this month? Can you help. Zoe

Resolved! 3G / 4G coverage in the Tollesbury Area

Hello Why has the coverage got worse in the Tollesbury Area? We currently have 2 bars and no 3G?

O2

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