Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Visual voicemail

Bombarded by text messages regarding this. I cannot stop it please make it stop

Resolved! Visual Voicemail

O2 send me about 20 texts a day telling me my device doesn't support visual voicemail.Message received.How do I stop more texts from coming in? It is getting annoying now.

Resolved! Voicemail problems

Hi,Everytime i dial 1750 to switch on voicemail im getting error"Thank you for choosing to use O2's voicemail. Please hold the line whilst we switch on your O2 messaging service, you have not been charged for this call..... Your messaging service cou...

Haven’t received same day delivery

So I ordered my phone at around 11pm this morning, as I went to checkout o2 offered a same day delivery service it cost me an extra £9.99 and it said it would be with me between 6pm - 10pm. I tried to track my parcel but on DHL website it stated it w...

Resolved! O2 open discount

Hi, my 02 open discount through my works corporate scheme was not applied this month? Can you help. Zoe

Resolved! 3G / 4G coverage in the Tollesbury Area

Hello Why has the coverage got worse in the Tollesbury Area? We currently have 2 bars and no 3G?

Resolved! Switch insurance to another phone

Hi. My son just upgraded to the 11 from an x. I’m having it instead of my 8 which still has 6 months left on contract. Can I transfer the insurance from my 8 to the spare iPhone x

Resolved! cancel my contract

i have been trying to cancel my contract for a month now since it expired. i will not be paying anymore money on this as i have already took out a new contract with a better provider and im sick of being told i cannot cancel so i have ensured my bank...

Recycle

I’ve sent my iPhone 8 Plus to recycle to 02 and payment was £260 I sent it soon as I got the packaging from o2 now got email saying they revised my payment to £205 that’s not fair if Royal Mail delivered my parcel late I sent on time really unfair

How to remove 'default' from credit report

I have sent 2 emails to credit referral so far and absolutely no reply, this is how O2 treating their ex customers? By making their account defaulted and not replying to the email? I am a good payer and I never had any problems or companies on my bac...

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