Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 46791 Views
  • 0 replies
  • 0 kudos

Resolved! Roaming

Hi ‍I'm on pay monthly planI'm going to Europe do I need to activate roaming ?Many thanks

Casuvica by Level 1: Joiner
  • 753 Views
  • 3 replies
  • 0 kudos

O2 Extra - Cafeyn - Is their site safe?

I am trying to load my chosen extrra of Cafeyn but a message comes up saying their site is unsafe. The full wording is pasted below:-This site is not secureThis might mean that someone’s trying to trick you or steal any information that you send to t...

AlanS by Level 1: Joiner
  • 789 Views
  • 2 replies
  • 0 kudos

Resolved! Potential fraud

I recieved a call from this number 03333440295 saying they were from o2 and offering me a Lenovo tab and Alexa hub, asked for a lot of banking details to which I wouldn't provide, just wondering if anyone knows if this is a genuine o2 number.

Jamie2509 by Level 1: Joiner
  • 1003 Views
  • 4 replies
  • 0 kudos

Resolved! No sim card inserted

Hello, I had my number ported from my old sim to my new sim, it was finalised over 24hrs ago, my old sim has not had no service since last might and on my account it shows my new sim is now my old number but my new sim card isn't working in my phone ...

Xx by Level 1: Joiner
  • 1769 Views
  • 6 replies
  • 0 kudos

Resolved! Charges whilst in the Dominican Republic

I have just received a bill of £184 for both mine and my husbands mobile phones for use in the Dominican Republic 10/11-17/11. Spoke to customer services and was told that even using O2 travel add on that the Dominican is not one of the countries tha...

Phone missing 2nd Mont, O2 Refusing to Blacklist, 3rd Party Supplier + Police + referring back to O2

Based on an extract of the the my chat with O2 below, O2 refused to Blacklist my Barely used Motorola e6 phone that went missing overseas in October 2019. The reasons cited include "account was not active for 48 hours"and nothing can be done since it...

Nev by Level 1: Joiner
  • 1676 Views
  • 7 replies
  • 0 kudos

Resolved! Cancelling an order

I ordered an item from the website this evening. It showed as being in stock. An hour later I received an email advising it was not in stock. However, there is no estimate of when it might come back into stock or be delivered. There is no information...

Squeaky73 by Level 1: Joiner
  • 832 Views
  • 3 replies
  • 0 kudos

5g: Where...'exactly'

Hi all... So o2's 5g blurb says it has rolled 5g out to 'London' (among other places) but London is BIG!. Is there a link somewhere that shows exactly where in London o2 5g is actually up & running? I work in central Londin (N1C postcode) but the o2 ...