Solved: Visual voicemail

Visualvoicemai · ‎31-01-2019

Bombarded by text messages regarding this. I cannot stop it please make it stop

EmilieT · ‎06-02-2019

Hi @Visualvoicemai, and thanks for flagging this!

Unfortunately we did encounter an issue with VVM that impacted some OnePlus 5T devices which has since been resolved, so you should not be receiving any more notifications. If you do receive more, or were affected by this on a different device, please let us know so we can get it looked into. We're very sorry for any inconvenience or frustration this may have caused – it shouldn’t happen again.

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View solution in original post

MI5 · ‎31-01-2019

@Visualvoicemai what are the messages exactly?

Generic voicemail help here https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Visualvoicemai · ‎31-01-2019

Sorry, your number doesn't support Visual Voicemail, so we can't set it up yet. Please go to www.o2.co.uk/help and search on voicemail for help.

MI5 · ‎31-01-2019

@Visualvoicemai we had someone else reporting the same thing.

I think it's a glitch in the system somewhere.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎31-01-2019

@Visualvoicemai

Just to clarify....

Do you want to set up visual voicemail on your phone?

Or

Are you just fed up of getting texts about it?

Out of interest, what phone have you got and is it new?

Veritas Numquam Perit

MI5 · ‎31-01-2019

The other strangely similar thread https://community.o2.co.uk/t5/Other-Products-and-Services/Visual-Voicemail/td-p/1195707

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎31-01-2019

@MI5 wrote:
The other strangely similar thread https://community.o2.co.uk/t5/Other-Products-and-Services/Visual-Voicemail/td-p/1195707

Oh yes. Very weird....

Veritas Numquam Perit

MI5 · ‎31-01-2019

Sure is.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Visualvoicemai · ‎01-02-2019

I don't want it it just started happening. I cannot stop it through the usual channels.
I never asked for it... It s ridiculous 20 to 30 texts.

Visualvoicemai · ‎01-02-2019

My phone is a year old.

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