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Level 1: Joiner
Posts: 1
Registered: ‎28-06-2019
Accepted Solution

Unlatching

[ Edited ]

Hi I got a new sim from o2 put it in a phone now its asking for a ten diget num to unlock phone what do I do

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Posts: 80,242
Topics: 572
Solutions: 3,844
Registered: ‎04-01-2009

Re: Unlatching

You need to know which network the phone is locked to and then ask them for the unlock code. There will be an online form for that network or you can call them for the code. O2 cannot help you with this I'm afraid.

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Former Staff
Posts: 5,426
Registered: ‎18-04-2018

Re: Unlatching

Welcome to the forum @Del2 Wave

 

I was wondering how you were getting on with your phone? The advice @jonsie shared above should help already, but if you have any other questions please let us know!

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