Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Airtime rewards

My airtime rewards is not showing my transactions, tried to dispute a transaction and got an email saying “can’t see the card” can’t speak to anyone nobody to email tried to speak to somebody on twitter and was told it looks like a location problem a...

Debsa by Level 1: Joiner
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Requesting a PAC by Text Message/SMS

I'm leaving O2 and was told I could just send a text to get a 'PAC', rather than having to call, then bring this into the phoneshop with me. I've looked in the help articles but can't find any details. Is this service available?

Lineon by Level 1: Joiner
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Resolved! Delivery of order

When will I get notification when my order will be delivered as I’ve had notification it is delayed in transit

Sharon by Level 1: Joiner
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Resolved! Unlatching

Hi I got a new sim from o2 put it in a phone now its asking for a ten diget num to unlock phone what do I do

Del2 by Level 1: Joiner
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Resolved! Email Address

Does anyone know where I can find an email address for Customer Services as the last conversation on Chat the advisor told me he could not help and to call but ideally I need to send back up to what I'm asking and do not want to send a letter by post

Internet safety filters and O2?

Well, as I was searching for an old article of mine earlier, courtesy of The Wayback Machine and O2's 3G service (faster than 4G where I work!), something in my Web search threw this screen at me... I ignored it at the time, but did wonder about its ...

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pgn by Level 79: Lord of the Boards
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Resolved! Re rogue text

Hi this morning i received the monthly text re bill, as usual. Immmediately after this came a text with a sad face. Thinking it was a text from a pal replying to general message re loss of names on my Whats App tel no. I clicked on it and found no me...

Jenny105 by Level 15: Gaining a Reputation
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O2 insurance awaiting email for postage stamp

I have made a claim this morning to send off my phone. Still no emails for the claim or for the postage stamp that I need to affix to the parcel. This service is already proving to be shocking. As i dont have a phone I cannot call back!!!!! So I have...

emma4 by Level 1: Joiner
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