cancel
Showing results for 
Search instead for 
Did you mean: 

Trying to claim free Samsung Convertible Wireless Charger after purchasing Galaxy S8+

Anonymous
Not applicable

I was sent a leaflet with my new phone saying I'm eligible to claim a free wireless charger. 

 

However, when I visit the link Samsung.com/uk/02wirelesscharger - the page isn't found.

 

I then contacted 02 webchat and they gave me a number to call - 01425284000 - I called it but the personm who answered said it was the wrong number.

 

Cutting to the chase then....

 

Has anyone actually managed to claim the charger AFTER trying the broken URL link? If so - how did you do it?

 

Thanks, Steve

Message 1 of 36
28,755 Views
35 REPLIES 35

Cleoriff
Level 94: Supreme
  • 130720 Posts
  • 838 Topics
  • 7609 Solutions
Registered:

Well thanks for finding those links @jonsie. New game. "Hunt the promotion.We wont make it easy"...rage

Veritas Numquam Perit

Girl in a jacket
Message 31 of 36
1,139 Views

jonsie
Level 94: Supreme
  • 97164 Posts
  • 614 Topics
  • 7208 Solutions
Registered:

@Cleoriff wrote:

Well thanks for finding those links @jonsie. New game. "Hunt the promotion.We wont make it easy"...rage


Do they ever....For any?

Message 32 of 36
1,135 Views

Anonymous
Not applicable

Well I've taken S8+ on monthly contract two weeks ago and the guy in O2 store in Lester told me I'll be able to claim that charger after two weeks.
Too bad he wasn't bothered to mention that promotion will be closed by that time.

 

Message 33 of 36
1,043 Views

MI5
Level 94: Supreme
  • 153083 Posts
  • 652 Topics
  • 29218 Solutions
Registered:

wrote:

Well I've taken S8+ on monthly contract two weeks ago and the guy in O2 store in Lester told me I'll be able to claim that charger after two weeks.
Too bad he wasn't bothered to mention that promotion will be closed by that time.

 


As long as you purchased whilst eligible, you can still claim between 14-44 days after purchase

https://offers.samsungpromotions.claims/gb/en/pages/wirelesscharger/country-select

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 34 of 36
1,033 Views

Anonymous
Not applicable

Thanks to that link you've provided I could complete this, otherwise I'd just give up.
Thank you very much.

Message 35 of 36
1,027 Views

MI5
Level 94: Supreme
  • 153083 Posts
  • 652 Topics
  • 29218 Solutions
Registered:
Pleased to hear that slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 36 of 36
1,022 Views