Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 44927 Views
  • 0 replies
  • 0 kudos

Resolved! Need to make an insurance claim

Hi, I need to make an insurance claim for my phone but I can't find any way to make a claim which doesn't require the use of a WORKING PHONE. I cannot call, and there are no email addresses I can find. What can I do?

Anonymous by Not applicable
  • 1855 Views
  • 8 replies
  • 0 kudos

Resolved! Cant remember my order number

so i orddered a pay as you go phone online last week and now i need to cancel it but i cant remember my order number and cant find any way to access it. havent recieved any emials from 02 either not even an order confirnation. anyone know where i can...

Anonymous by Not applicable
  • 1179 Views
  • 3 replies
  • 0 kudos

Office 365 free subscription - Kondor

I have had the same problem trying to redeem a voucher for free subscription for Office 365. O2 say Kondor are dealing with it, They are very rude and say its O2 who are dealing with it. Ridiculous that o2 and Kondor cannot sort this out. I feel let ...

Paid for accessory no receipt

Hi I paid for an accessory and money was taken out of bank but had no receipt for item and item showed as in stock and delivery date to a local store was accepted, but now I have received txt message saying item not available and will be notified of ...

Anonymous by Not applicable
  • 1066 Views
  • 4 replies
  • 0 kudos

Resolved! ** BEWARE ** DIGITAL VIRGO AKA TOP STREAMIN SCAM !!!

HAVE BEEN charged £4.50 a week by above company .. just randomly .. somehow they have managed to take 4.50 a week from my 02 acct.. have reported this to O2 ( s africa call centre ) hope can 02 allow this scam ???!! it well documented on the internet...

Anonymous by Not applicable
  • 11411 Views
  • 25 replies
  • 0 kudos

Resolved! Cracked screen

Hi. I have the Samsung s8 and I've cracked my screen I'm the bottom right corner. How do I claim (if I'm eligible for it) for the free screen replacement? Tia

Anonymous by Not applicable
  • 1414 Views
  • 3 replies
  • 0 kudos

Resolved! Agents are never available on the website!

I am now living in Vietnam. My contract is nearly up and I know I can cancel it. However, I dont have the O2 sim anymore so I cannot call from here to the UK without costing. Something I will NOT do in order to cancel a contract (especially, when the...

Anonymous by Not applicable
  • 2807 Views
  • 14 replies
  • 0 kudos