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Anonymous
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Trying to claim free Samsung Convertible Wireless Charger after purchasing Galaxy S8+

I was sent a leaflet with my new phone saying I'm eligible to claim a free wireless charger. 

 

However, when I visit the link Samsung.com/uk/02wirelesscharger - the page isn't found.

 

I then contacted 02 webchat and they gave me a number to call - 01425284000 - I called it but the personm who answered said it was the wrong number.

 

Cutting to the chase then....

 

Has anyone actually managed to claim the charger AFTER trying the broken URL link? If so - how did you do it?

 

Thanks, Steve

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Posts: 103,880
Topics: 552
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Registered: ‎04-04-2012

Re: Trying to claim free Samsung Convertible Wireless Charger after purchasing Galaxy S8+

Try this link http://www.samsung.com/in/offer/galaxy-s8/wireless-charger-redemption/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
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Re: Trying to claim free Samsung Convertible Wireless Charger after purchasing Galaxy S8+

Thanks for the link! Unfortunately, I don't have the My Galaxy app shown in the "how to claim" instructions. I have a Samsung My Galaxy app but it is completely different to the one shown. 

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Posts: 103,880
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Registered: ‎04-04-2012

Re: Trying to claim free Samsung Convertible Wireless Charger after purchasing Galaxy S8+

I would have thought that would have been sufficient?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 3
Registered: ‎01-03-2013

Re: Trying to claim free Samsung Convertible Wireless Charger after purchasing Galaxy S8+

It's because the link you posted has a number '0' for O2 instead of the letter O - change that and it works Smiley Happy


Kevin

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Registered: ‎04-04-2012

Re: Trying to claim free Samsung Convertible Wireless Charger after purchasing Galaxy S8+

Yup, this works too
https://offers.samsungpromotions.claims/gb/en/pages/o2wirelesscharger/country-select
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 80,548
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Registered: ‎04-01-2009

Re: Trying to claim free Samsung Convertible Wireless Charger after purchasing Galaxy S8+


@KevinF wrote:

It's because the link you posted has a number '0' for O2 instead of the letter O - change that and it works Smiley Happy


Kevin


Good spot 👍

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Anonymous
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Re: Trying to claim free Samsung Convertible Wireless Charger after purchasing Galaxy S8+

I have also tried to claim my free charger after buying a Samsung S8 but cant get the site either think its a con

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Posts: 103,880
Topics: 552
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Registered: ‎04-04-2012

Re: Trying to claim free Samsung Convertible Wireless Charger after purchasing Galaxy S8+


@Anonymous wrote:

I have also tried to claim my free charger after buying a Samsung S8 but cant get the site either think its a con


Have you tried this link ?

https://offers.samsungpromotions.claims/gb/en/pages/o2wirelesscharger/country-select

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Trying to claim free Samsung Convertible Wireless Charger after purchasing Galaxy S8+