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Level 1: Joiner
Posts: 15
Registered: ‎05-06-2012

Strange text problem

I can phone my freind and talk she can phone me and talk ok, she can text me ok but I can't text her, I do a *0# test message to her and it comes up on my phone "message delivered" but nothing appears on her phone  I am on 02 she is on Vodafone any ideas please?

Posts: 16,395
Topics: 293
Kudos: 1,844
Ideas: 6
Solutions: 1,310
Registered: ‎13-08-2008

Re: Strange text problem

Get your friend to check your number not accidentally blocked .

 

What phone has your friend got 

iPhone xs 256gb on 20gb tariff o2 open discount
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Posts: 72,656
Topics: 685
Registered: ‎14-01-2013

Re: Strange text problem

Hi @fedupagen

Have a browse through this guide https://community.o2.co.uk/t5/How-to-Guides/Text-Message-Tips-not-sent-or-received/bc-p/1180495

See if that helps?

*The Game Is On*


Posts: 88,206
Topics: 532
Solutions: 11,382
Registered: ‎04-04-2012

Re: Strange text problem

Most android phones have a spam text list.
If you open the message app and go into settings you will see a spam or blocked folder I'll guess your messages are in there.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 15
Registered: ‎05-06-2012

Re: Strange text problem

If I was blocked she wouldn't get my voice calls? besides that it is not a smartfone so blocking would be difficult on Vodafone

Posts: 16,395
Topics: 293
Kudos: 1,844
Ideas: 6
Solutions: 1,310
Registered: ‎13-08-2008

Re: Strange text problem

If not a smart phone check that there is space on the phone for messages to be received 

iPhone xs 256gb on 20gb tariff o2 open discount
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Level 1: Joiner
Posts: 15
Registered: ‎05-06-2012

Re: Strange text problem

yeh she cleaned out the inbox

Posts: 72,656
Topics: 685
Registered: ‎14-01-2013

Re: Strange text problem

@fedupagen

Have you read through the link I posted to see if that helps?

*The Game Is On*


Level 1: Joiner
Posts: 15
Registered: ‎05-06-2012

Re: Strange text problem

yes have tried all thanks. I just need to know if its the sim or the phone because phones are cheap enough but the sim still wouldn't work maybe

Posts: 16,395
Topics: 293
Kudos: 1,844
Ideas: 6
Solutions: 1,310
Registered: ‎13-08-2008

Re: Strange text problem

@fedupagen Is your friend getting messages from other people 

iPhone xs 256gb on 20gb tariff o2 open discount
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services