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Strange text problem

fedupagen
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I can phone my freind and talk she can phone me and talk ok, she can text me ok but I can't text her, I do a *0# test message to her and it comes up on my phone "message delivered" but nothing appears on her phone  I am on 02 she is on Vodafone any ideas please?

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adamtemp64
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Get your friend to check your number not accidentally blocked .

 

What phone has your friend got 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Cleoriff
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Hi @fedupagen

Have a browse through this guide https://community.o2.co.uk/t5/How-to-Guides/Text-Message-Tips-not-sent-or-received/bc-p/1180495

See if that helps?

Veritas Numquam Perit

Girl in a jacket
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MI5
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Most android phones have a spam text list.
If you open the message app and go into settings you will see a spam or blocked folder I'll guess your messages are in there.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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fedupagen
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If I was blocked she wouldn't get my voice calls? besides that it is not a smartfone so blocking would be difficult on Vodafone

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adamtemp64
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If not a smart phone check that there is space on the phone for messages to be received 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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fedupagen
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yeh she cleaned out the inbox

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Cleoriff
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@fedupagen

Have you read through the link I posted to see if that helps?

Veritas Numquam Perit

Girl in a jacket
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fedupagen
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yes have tried all thanks. I just need to know if its the sim or the phone because phones are cheap enough but the sim still wouldn't work maybe

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adamtemp64
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@fedupagen Is your friend getting messages from other people 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 10 of 31
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