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Samsung Galaxy S10+ - Free wireless earbuds
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on
22-02-2019
12:18
- last edited on
12-03-2019
13:19
by
Martin-O2
Hi Guys.
I am looking for some advice. I am currently on an O2 refresh contract. I am take the yearly upgrade offer on the 25th of March.
I have been in to the O2 store yesterday and i have pre-ordered the Galaxy S10 Plus and have the receipt for it. Now the girl in the store said that because i wont be able to pick up the phone until the 25th of March that i might not be able to get the free ear buds. However when you look at the terms and conditions you have to claim the ear buds by the 8th of Apr
Whats the situation here regarding this? I have a receipt and taken a picture of it to prove that i have indeed pre-ordered the device in the correct time frame.
Thanks in adavnce
Solved! Go to Solution.

Re: Samsung Galaxy S10+ - Free wireless earbuds
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on 22-02-2019 12:39
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Samsung Galaxy S10+ - Free wireless earbuds
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on 22-02-2019 15:03
Re: Samsung Galaxy S10+ - Free wireless earbuds
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on 22-02-2019 15:08
As this is A Samsung promotion there should be no problem. Ordering on their own website also gives the free earbuds.
Re: Samsung Galaxy S10+ - Free wireless earbuds
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on 22-02-2019 23:10
Re: Samsung Galaxy S10+ - Free wireless earbuds
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on 04-03-2019 01:10
Hi all, when you get your new Galaxy you have to sign into samsung members on your new phone between 08/03 till 08/04 to claim Buds. On benifits tab in (Samsung Members) you apply to claim Galaxy Buds and You need to provide the new IMEI of new phone and proof of purchase like o2 order number when you placed the pre order. Hope this helps
Re: Samsung Galaxy S10+ - Free wireless earbuds
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on 04-03-2019 12:05
Does anybody know when preorders for the Samsung 10 plus will be delivered?
Re: Samsung Galaxy S10+ - Free wireless earbuds
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on 04-03-2019 12:06
Only customer service can answer that @JaizzerT
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Samsung Galaxy S10+ - Free wireless earbuds
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on 06-03-2019 18:00
Just to let you know that my S10 plus has shipped this afternoon. I got a text from DHL saying they are delivering on Monday. I didnt get the dispatch email from O2 as I was told I would! My order still says processing at the moment lol
Re: Samsung Galaxy S10+ - Free wireless earbuds
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on 07-03-2019 13:17