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Refund of extra.

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Jonny3
Level 1: Joiner
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on ‎05-06-2023 13:25

on ‎05-06-2023 13:25

Hi my free period for my extra added on to my memebership expired and I have been charged for it. I was enquiring to wether this could be cancelled and refunded.

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madasaf1sh
Level 77: Grand Master
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on ‎05-06-2023 13:28

on ‎05-06-2023 13:28

@Jonny3 

 

o2 wont refund the amount, as per the T&C's it continues until YOU cancel it. 

Full details on how to cancel it are here Guide: Adding and removing O2 Extras  

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 77: Grand Master
  • 11601 Posts
  • 64 Topics
  • 3163 Solutions
Registered:

on ‎05-06-2023 13:28

on ‎05-06-2023 13:28

@Jonny3 

 

o2 wont refund the amount, as per the T&C's it continues until YOU cancel it. 

Full details on how to cancel it are here Guide: Adding and removing O2 Extras  

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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