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Jonny3 · ‎05-06-2023

Hi my free period for my extra added on to my memebership expired and I have been charged for it. I was enquiring to wether this could be cancelled and refunded.

madasaf1sh · ‎05-06-2023

@Jonny3

o2 wont refund the amount, as per the T&C's it continues until YOU cancel it.

Full details on how to cancel it are here Guide: Adding and removing O2 Extras

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎05-06-2023

@Jonny3

o2 wont refund the amount, as per the T&C's it continues until YOU cancel it.

Full details on how to cancel it are here Guide: Adding and removing O2 Extras

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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