Apple Music Offer - unable to redeem?

[ademanuele]

I received the following text from O2 after starting a new contract

"Don't miss out on your free Apple Music
subscription, worth up to £65.94.

This was a benefit of your recent purchase with us.

Click the link now to stream all your favourite music. All ad-free.

http://v.o2.co.uk/xxxxxxx

Terms apply. To stop texts call 2220"

When I click the link Apple ask me to "Redeem your gift card using your computer's camera" or you can enter the code manually. Where do I get the code, O2 just sent me this message?

[MI5 · Accepted solution]

@ademanuele 

It should be sent to you via text message.

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

[ademanuele]

I contacted O2 via Twitter and they responded very quickly with a code, thanks for the help 👍

[MI5]

You're welcome @ademanuele 

[Whome82]

Be aware that the text message will take you to the Apple music page to redeem and the T & C's are Apple's generic blur, However it doesn't cover that if you have taken an apple music gift from O2 for say an iPhone attached it to your apple Id and then purchase an Meta Quest headset and get sent a code for Apple Music as a free gift that you cant select say Disney as it instead then you cant actually redeem this. Apple point you to O2 as the provider, But it is no in any T & C that is provided by either party!