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Recycling

Scott1990
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Hi I recently sent off a phone for recycling but like an idiot didn't put the order number in.Can it still br traced via postage sticker o2 sent?
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MI5
Level 94: Supreme
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@Scott1990 

It will need someone at O2 to track it down manually so give customer service a call Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Message 2 of 6
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MI5
Level 94: Supreme
  • 143438 Posts
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  • 27490 Solutions
Registered:

@Scott1990 

It will need someone at O2 to track it down manually so give customer service a call Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
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Anonymous
Not applicable
@Scott1990

How did you send it?
Message 3 of 6
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Scott1990
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I put it in the box and packaging they sent with the sticker they sent on the top recorded delivery.
Message 4 of 6
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MI5
Level 94: Supreme
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Have you checked the tracking number online to see if it's been delivered?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 6
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Anonymous
Not applicable
Hey @Scott1990

If you pass the Tracking Number to them then they should then find it easier.
Message 6 of 6
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