Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 79391 Views
  • 147 replies
  • 22 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 7922 Views
  • 15 replies
  • 1 kudos

Priority Ticket

Hi. I got Priority tickets for an upcoming gig. The money was taken from my account and the e-tickets were supposed to go into my O2 priority account. However they are no where to be seen. Any one else had a similar issue?

Anonymous by Not applicable
  • 1202 Views
  • 3 replies
  • 0 kudos

Resolved! Phone use abroad

Hi I am going to Italy tomorrow and have been made aware that i may need to activate my phone to be used abroad. Is this so and if so how do i go about activating it Many thanks Rob

Anonymous by Not applicable
  • 1159 Views
  • 3 replies
  • 0 kudos

Resolved! o2 guru

Anybody else having trouble with speaking to an o2 guru on live chat? i would call but its my sim that i have a problem with so cant use my phone or do much else but wait!

Anonymous by Not applicable
  • 1241 Views
  • 3 replies
  • 0 kudos

Resolved! Mobail

Can u check please this order.where's my delivery .thanks

Anonymous by Not applicable
  • 833 Views
  • 2 replies
  • 0 kudos

Resolved! New Phone, New sim

Hello, I am buying a new phone for christmas and this phone requires a nano sim. I want to keep my number and I know you can go into a store and get your micro or normal sim swapped with your number and contract on it but I have heard you can also ha...

Anonymous by Not applicable
  • 1698 Views
  • 6 replies
  • 0 kudos

A brief overview of Tu (previously TuGo)

The important point to remember about Tu is that it replicates your UK allowances and call charges. Therefore, if it would normally cost you to call a number in the UK, it will still cost if using Tu and if it would normally be a free call in UK it w...

MI5 by Level 94: Supreme
  • 2149 Views
  • 7 replies
  • 5 kudos

Resolved! free gifts

Hi just upgraded and want to claim my free gift but when I go to o2.co.uk/offers the page isnt there so how do I get my gift

Anonymous by Not applicable
  • 18504 Views
  • 8 replies
  • 0 kudos

Resolved! Free Music Streaming on 30gb+ tariffs

I've had the iPhone 7 Plus for a while now on a 30GB data tariff and I was advised that the music streaming using certain services would not come out of the data allowance.I'm using Spotify, which is down as one of the allowed services but it's still...

Anonymous by Not applicable
  • 2082 Views
  • 3 replies
  • 0 kudos