Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Answerphone

What is the number for the answerphone

Resolved! Remove adult content lock

I don’t have a credit card and want the lock removed tonight, I have a passport and other ID, and I don’t have time to go to o2 shop

Resolved! Unlocking phone after leaving o2

Hi,I was an o2 customer several years ago and moved to giffgaff with my Samsung Galaxy s6 after I was made redundant. As it's the same network the phone worked fine. But now I've moved to iD Mobile the phone is asking for the SIM unlock code and it's...

Resolved! Keeping my number

Im currently on O2 but i will change into giffgaff and i wonder if its possible to keep the same number as i got now

Resolved! Xperia 1

Will the new xperia 1 be released on o2? As I see the xz2 premium is exclusive to EE

Resolved! Where is my Order

I ordered a Apple iphone Xs Max on 17th of May for a delivery on Saturday the 18th of May still haven't recevied a email about the tracking of my order yet. My order Number is: ms - xxxxxxxxx. Please email me to let me know what is going on my email ...

Resolved! Roaming

Hi, I have a number of my company drivers go to Germany and Belgium for deliveries. We use a company VPN so they can get onto our mobile app for their work, the VPN does not seem to work when in Germany or Belgium but does work in France and Holland....

Dial prefixes whilst roaming

In the old days when roaming in Spain, if you dialled a number eg 971 123456 it connected locally. You had to dial +44 20 8989 5000 rather than 020 8989 5000 if you wanted to call the UK.For the past few years the behaviour is reversed which is very ...

data for someone else

Hello, can I buy data for someone that is abroad with diffrent number/account?

Resolved! Scam

I am being called five or six times a day from customer survey people they just won't stop also getting a credit card company asking me to verifie my new credit card a card I don't have they are asking for pin numbers and leaving voice mails. After a...

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