Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Location

The location on my phone is Ibadan, whereas I live in Romsey UK. It has been suggested to me that my device has been cloned. Is this possible?

McCall by Level 1: Joiner
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Out of Stock after Ordering

Just ordered the P30 pro said in stock online so went ahead, got confirmation email and then one saying the phone was out of stock! Heard nothing since Tuesday and keeps saying it’s in progress when contacting them they say ring delivery! Bad adverti...

Emzy by Level 1: Joiner
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iphone X

Hi, I am O2 staff based on bath road office. Looking to buy iphone X. Please, could you explain what discount I can avail as a staff to purchase the phone. My contact number is [Removed]. Thanks, Chandra

Barai by Level 1: Joiner
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Resolved! Clearing a cache on win 10 and on an Android phone

Hello Im experiencing some oddities on the laptop - The Virus checker etc shows nothing untoward so Im inclined to clear the cache BUT I ve forgotten how to do this. The info online makes no sense. Easy steps please Also it would be good to know how ...

Jenny105 by Level 15: Gaining a Reputation
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Refund for accessories

Anyone had problems getting a refund from 02? Phone accessories ordered promptly told out of stock. Requested a refund, 3 phone calls to customer services,1 02 guru call, still no refund. Ongoing for over 1 month, is this typical customer service fro...

sdt75 by Level 1: Joiner
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Resolved! Insurance claim

Hi,I have sent my phone off to o2 insurance as i smashed my screen accidentally after i tripped over outside.I'm slightly concerned as i wasnt told to put anything else with the phone so they know it is my phone.Should i be worried about this?

Kassandra by Level 1: Joiner
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Resolved! Deposit

I read many comments that do not return the money back after buying a product.I'm talking about the deposit.I have contracted for 2 years and now I am in the 3 month period , I read a lot of comments that do not return the money back so simply.... No...

Tasos by Level 1: Joiner
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Credit File Refferals

Waiting for a response from Credit file Refferals. How long does it take for them to acknowledge the email sent?? Sent a email 3 days ago for some advice and not heard anything back so unsure whether they got it or looking into it. I sent a email on ...

Alana_788 by Level 1: Joiner
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Resolved! Galaxy Watch

Hi Now you sell the Apple watch can you let me know when you will be selling the Samsung Galaxy 4G watch which uses the same esim technologyThank youJayhow

jayhow by Level 1: Joiner
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