Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! texts

INcreasingly I need to recieve texts at home but there is no O2 coverage. Can I get them over wifi

Didn't receive my Netflix offer

I made an early upgrade to an iPhone 8 with 64GB and recieved the double data offer from netflix to 50GB of data yet it has been over 2 weeks and i've been waiting for my 12 months of free netflix email. I also put in my number into the O2 website bu...

Insurance Claim for a smashed screen

Galaxy note 10+ 5gI made a claim on Sunday and they told me that I would have a phone swap replacement on Tuesday. I wasnt sent an email regarding my claim so I called the next day and they told me that they had maintenance on sunday so they didn't p...

Cancelled order

number: ms-xxxxxxxxxI asked for the above order to be cancelled immediately after ordering and was told via chat that it had been and I’d receive a text. I’ve heard nothing and payment has been taken? I simply need to order the XS case not the XS Max...

Resolved! i wish to return my 360 bundle

I wish to return my 360 bundle as i do not want it. Where do i send it

Resolved! 4g issues in Cambridge

Has anyone else in Cambridge got no mobile data working today?

Resolved! Receipt for free gift on online order

Where can I get a copy of my receipt for an online order? I don’t think I got one with it in the post. I need it to claim a free gift.

Resolved! o2 Open Disccount

I have been accepted for an O2 Open discount but when I sign in to add the discount it says I have no phones eligible even though it is. Can anyone help me?

Resolved! how to buy a insurance

Hi, I hope you are ok, I would like to buy a phone insurance. how can I do it. Thanks. Rosa

Resolved! new bussiness

hi.. im starting my own business and wanted to talk to you about different plans and mabe some new phones

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