I'm leaving O2 and was told I could just send a text to get a 'PAC',
rather than having to call, then bring this into the phoneshop with me.
I've looked in the help articles but can't find any details. Is this
service available?
Ah OK, so I'm a little early! I was told that this morning, and was
planning to return to the shop tomorrow to sign-up. I'll call for the
PAC in the meantime. Thanks!