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Premium numbers

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GezzaM
Level 1: Joiner
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on ‎14-08-2022 18:52

on ‎14-08-2022 18:52

How do I ban premium text messages from deducting from my balance and also ban them contacting me? 

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jonsie
Level 94: Supreme
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on ‎14-08-2022 18:57

on ‎14-08-2022 18:57

Follow the advice here

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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jonsie
Level 94: Supreme
  • 97312 Posts
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on ‎14-08-2022 18:57

on ‎14-08-2022 18:57

Follow the advice here

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Bambino
Level 86: Prestigious
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on ‎14-08-2022 21:37

on ‎14-08-2022 21:37

@GezzaM See these links as well as the one above provided by @jonsie 

Phone-paid Services Consumer Group - Phone-paid Services Consumer Group (psconsumers.org.uk)

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

I DO NOT WORK FOR O2



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