Solved: Premium numbers - O2 Community

1 Posts
1 Topics
0 Solutions

Registered: 14-08-2022

How do I ban premium text messages from deducting from my balance and also ban them contacting me?

Message 1 of 3

479 Views

1 ACCEPTED SOLUTION

Accepted Solutions

93246 Posts
609 Topics
6980 Solutions

Registered: 04-01-2009

Follow the advice here

Guide: Have you fallen for or been conned into a premium rate scam? What to do next

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

2020-Awards-jonsie

View solution in original post

Message 2 of 3

477 Views

2 REPLIES 2

93246 Posts
609 Topics
6980 Solutions

Registered: 04-01-2009

Follow the advice here

Guide: Have you fallen for or been conned into a premium rate scam? What to do next

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

2020-Awards-jonsie

Message 2 of 3

478 Views

23092 Posts
1026 Topics
3676 Solutions

Registered: 31-03-2010

@GezzaM See these links as well as the one above provided by @jonsie

Phone-paid Services Consumer Group - Phone-paid Services Consumer Group (psconsumers.org.uk)

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

I DO NOT WORK FOR O2

Funniest-Thread-2

Message 3 of 3

455 Views

never-displayed

Top Kudoed Authors

User

Count

1

1